What are the minimum requirements for Scanner Addin?

• Scanner Addin requires the .Net Framework 2.0 or greater. If this is not already installed on your computer you will need to download and install this from Microsoft here: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en
  Note: You do not need to install this if you are running Windows 7.
• 200mb of free space on your hard drive
• A Twain or WIA compliant scanner

When I press the 'Scan' button nothing happens or I get an error

• Please test your scanner first with the software that came with your scanner to make sure that it works properly. If you are able to scan using this software and are still having issues with Scanner Addin contact us here.

Can I use Scanner Addin on more than one computer?

• You can only install and use Scanner Addin on one computer. If you need to use it on another computer you will need to purchase another license.

Can I transfer my license to another computer?

• Yes! You may transfer your license to another computer at any time. Please contact us here and let us know that you would like to transfer your license to another computer.